Operations Associate

Salary: Starts at $60,000

Role type: Full-time

Location: Hybrid role - Must be located in or near Boston, MA for 1-2 days weekly in office
 

Project Evident is seeking an Operations Associate to join our Operations team. Our organization is experiencing incredible growth, and we are in a unique opportunity to deepen our impact over the next few years. We are looking for a systems-minded, detail-oriented, and collaborative teammate to help create the operational and cultural infrastructure for this next stage. You will work closely with the Operations team and across the organization, both as a builder of new processes and a steward of critical systems that we rely on. For the right person, this is an exciting opportunity to learn what it takes to support a growing organization, build trusting partnerships with teammates, and provide the tools our team needs to deliver on our mission.
 

ABOUT THE ROLE

The Operations team is responsible for maturing the organization, setting high standards for operational excellence, and advancing a culture of belonging and accountability for the organization. In this role, you will work with a distributed and collaborative high-impact team to ensure excellent talent, financial, technology, and operational support to our rapidly growing organization. You will report to the Chief Operating Officer, Diana Frothingham, and work closely with other members of the Operations team.

Below is a full list of responsibilities you can expect in this role:

Core Processes and Policies (75%)

• Support the organization with essential operations tasks to ensure that financial, HR, and technology processes run smoothly and on time. This involves helping with financial transactions, managing sensitive HR documents, assisting in the implementation of new technology, and analyzing data
• Process account payable (AP) and monthly contractor/vendor billing. Maintain a list of active vendors and their associated budgets/contracts.
• Assist with tracking and reporting on project management deliverables in Asana or other project management software
• Maintain ongoing calendar and workplans for the Operations department to ensure that deliverables are handled in a timely manner and measured with sufficient lead time to gather information from all stakeholders
• Working with the team, maintain and document organization-wide policies and procedures
• Ensure all vendor agreements are up-to-date and alert management when the end date of the contract is approaching

People & Human Resources (15%)

• Work with management to implement core talent processes such as recruiting, onboarding, and offboarding
• Process payroll and submit all related state and federal filings in a timely manner

General And Administrative Support (10%)

• Draft, write, and edit quality documents, presentations and other communications for internal and external use
• Keep current records of tech data and licenses to ensure the organization has accurate information for optimizing and using technology effectively
• Organize and document leases and maintain records of office supply and equipment inventory. 
• Handle office administration tasks as necessary to maintain the Boston WeWork office

WHAT WE’RE LOOKING FOR

We want Project Evident to be the place where you do the best work of your career, which means making sure that you are in a role that matches your skills, interests, and goals. Here's what we’re looking for in this role.

The ideal candidate will have a minimum of 2 years of experience working in operations, talent management, accounting, and/or finance. This role requires managing multiple projects and tasks where the details really matter. To succeed in this role, you need exceptional organizational skills and the ability to prioritize work simultaneously across diverse stakeholders with competing deadlines. We are looking for a proactive self-starter who works independently, welcomes feedback, seeks clarification, manages work from start to finish, meets all deadlines, and communicates clearly, openly, and promptly. 

Below is a full list of requirements in this role:

• Bachelor’s degree or equivalent experience 
• A minimum of 2 years of experience in operations, talent management, accounting, and/or finance
• Experience and comfort working in a hybrid position
• Experience supporting the development and maintenance of organizational processes and systems for growing teams
• Ability to create and manage spreadsheets of financial data
• Proven ability to work under tight timelines, accurately assess problems, and develop solutions
• Impeccable attention to detail and extremely high standards for accuracy and ability to handle sensitive information discreetly and appropriately
• Experience working effectively with multiple stakeholders who may have evolving priorities
• Ability to solve problems and is an active listener who seeks clarification, asks questions, and surfaces solutions.
• The ability to independently research and consolidate information including technical documentation and policy
• Excellent oral and written communication skills, with a proven ability to write and copy edit clear and concise narratives and presentations.
• High degree of proficiency with Google and Microsoft software including Docs/Word, Slides/Powerpoint, and Sheets/Excel. Experience with project management software such as Asana is preferred.
• Ability to work 40-50 hours per week. As a professional services firm, we prioritize meeting client needs and have found that staff average 40-50 hours per week, an amount that can fluctuate depending on project workloads/deadlines.

WHAT WE OFFER

We hope that you're excited by the possibilities that come with working at Project Evident. In order to further support you in bringing your best self to work, we offer the following:

• Generous benefits including comprehensive medical, dental, and vision plans, a 403(b) with match, and life and disability insurance
• Unlimited vacation days, summer Fridays between Memorial Day and Labor Day, and organizational wide closure between December 25 - January 1^st
• Stipends to support remote work; reimbursement and time off for professional development and relevant membership fees

ABOUT PROJECT EVIDENT (www.projectevident.org)

Project Evident exists to help organizations harness the power of evidence to achieve greater impact. We do this through a blend of direct technical assistance and field building. We offer a comprehensive platform of tools, resources, and services to help state education agencies, local education agencies, nonprofits and funders improve how they measure, evaluate, and report results, while strengthening their ability to build and use evidence. 

Project Evident is an equal opportunity employer, dedicated to building an inclusive and diverse workforce committed to a culture of belonging and accountability.

Studies have shown that women and people of color are often reluctant to submit a job application unless they meet all qualifications—we encourage applicants who may not meet 100 percent of the position qualifications to apply anyway.